Different methods to eradicate the Internal Error 2343

Monday Mar 26, 2012

The Internal Error 2343 usually appears after a Notes to Exchange migration. This error displays itself as “Internal Error 2343, contact the support team.” The Error 2343 is the result of improper installation of MS Outlook and improper un-installation of IBM Lotus Notes. For rectifying this error a user can refer the following methodologies:

1. Rename the Notes.ini file
By renaming the Notes.ini file a user (of Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000) can rectify the internal error 2343. This file resides at %systemroot%\system or %systemroot%\system32.

2. Use the Internal Error 2343 Utility
For rectifying the internal error 2343 a user can refer the Internal Error 2343 Utility. A user can download this utility from Microsoft’s support website.

3. Delete the NSF entries from Win.ini file
One can also delete the NSF entries from Win.ini file stored in the Windows folder. Create a backup of the Win.ini files stored in Windows folder. Run the Win.ini command from start. Now delete these entries from there: nsf=c:\notes\Notes.exe ^.nsf, ns3=c:\notes\Notes.exe ^.ns3, nsg=c:\notes\Notes.exe ^.nsg
nsh=c:\notes\Notes.exe ^.nsh, ns2=c:\notes\Notes.exe ^.ns2, ntf=c:\notes\Notes.exe ^.ntf.

Remove the Win.ini file from Registry Editor, LotusMail section: Application=Notes, Program=c:\notes\Notes.exe NoDialogs. Save the changes and Exit the program.

After this, eradicate the Lotus Notes Keys from the registry. Close all the running programs and Run regedit command. Now search the following keys in Registry Editor: HKEY_CLASSES_ROOT\.nsf. Now delete these keys:

HKEY_CLASSES_ROOT\.nsh
HKEY_CLASSES_ROOT\.ntf
HKEY_CLASSES_ROOT\.nsg
HKEY_CLASSES_ROOT\.ns3
HKEY_CLASSES_ROOT\.ns2
HKEY_CLASSES_ROOT\.ndl

4. The error troubleshooting method if Lotus Notes is already installed on the system

Conduct a search on the Lotus Notes entries in Win.ini file for backup. Run the Win.ini. command and remove the nsf, ns3, nsg, nsh, ns2, ntf entries.

If the error has not been rectified then a user can refer the Lotus Notes to Exchange Conversion tool for accurate Notes to Exchange migration. This tool executes swift & flawless NSF to PST file conversion.

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